Q: Who is part of the Project Team?
A: K1NG and AцТеК are the founders and the only Administrators of the Site.
Q: I can't write to any of the channels, what should I do?
A: If your profile is not blocked, then you need to log in to the site at least once to create a profile.
Q: How to purchase products on the Site?
A: You can only purchase products from the main Site coder K1NG by passing testing. Partners have the choice to set the possibility for buyers to purchase their products without testing or with it. After the Administration checks your test (within two days) and receives the access level, you can top up your account and purchase the plugin.
Q: Where can I download the plugin or update it?
A: All available files can be downloaded on the product page. Once on the page, click on the "Files" button and download the file you need.
Q: Do you make plugins to order?
A: Depending on which ones, write to the Discord with a mark on K1NG. Or send your suggestion in the discord channel #предложения-suggestions
Q: I need to change the source code to meet my requirements, can I transfer the source code to another developer?
A: Yes, but only to a trusted developer who has a corresponding role in the discord. Or you can ask another developer, but on condition that he is approved by the Site Administration. Or you can contact the Site's coder - K1NG, who will redo the plugin for you for a certain amount.
Q: Can I give the plugin to a friend because of the closure of my game servers project?
A: No, the purchase is carried out in one hand, for one project.
Q: I want to combine my Project and another someone else's Project. Thus, so that I can use the purchased goods of another Project.
A: A very sensitive moment. Since in this way some unscrupulous server holders can circumvent the rules of the Site, the final decision will be made by the Site Administration - K1NG and AцТеК. Contact any of them.
Q: How long to wait for a fix in case of an error?
A: The fix depends only on the Author of the displayed product. Carefully look at who is the author and ask him personally. K1NG and AцТеК are not engaged in fixing products that are not related to them!
Q: I'm leaving the CS server administration industry and I want to distribute all purchased products, for the benefit of other Project, why is it undesirable to do this?
A: Developers (including K1NG) spend their time creating unique resources, trying to realize their idea for the masses, and because of such incidents, any desire to do anything is discouraged, thereby developers abandon the support and development of the resource. This is a personal opinion, if you want to improve the quality of the resource, follow the privacy rules. Remember that for the send of private products to third parties, access to updates and support will be blocked to all those who bought them.
Q: I'm leaving the CS server administration industry and I want to sell private plugins purchased here.
A: No, the purchase is carried out in one hand, the transfer / resale of resources is impossible.
Q: How do I get the Full Access level?
A: To get the Full Access Level, you must pass the test once
Q: Is it possible to change the access level?
A: You can only change to an additional access level - a Beta-tester, but only by oral request and approval of the Administration.
Q: How do I get the Client role in the Discord?
A: It is enough to purchase any plugin on the site and the role will be issued automatically.
Q: How do I get the Trusted Client role in the Discord?
A: The Trusted Client role can be obtained by those customers who have proven their ability to independently configure and install the purchased products, as well as purchased at least 5 products on the Site and left a review. If you think that you can become a Trusted Client, then inform one of the Administration users private. The selection is carried out personally by K1NG or AцТеК.
Q: What are the CSGO, CSS V90, CSS V34 roles for?
A: This will make it easier for technical support to help you and give some information to other customers. Do not immediately set yourself all the roles that you are not related to.
Q: How do I get the role of the game?
A: To do this, go to the #addrole channel and use the reaction to select the necessary role of the game.
Q: Is there any integration with web interfaces?
A: Not at the moment, but it is planned in the future.
Q: How to become our partner and get the Partner role?
A: You need to contact the K1NG admin in the Discord private messages.
Q: What does the Partner role give?
A: Having received the status of a Partner, you have the opportunity to sell and make a profit for your displayed goods on our Site.
Q: Where can I find out more about the partnership?
A: You can find out everything about the partnership on the Site here - http://projecttm.ru/offer_partner
Q: How do I get the updates and news roles?
A: You can get them in the #addrole channel.
Q: What are the updates and news roles for?
A: Is the @updates role necessary to get information about updates in the channel #обновления-updates.
The @news role is needed to get information about new products and the latest news of the Site in the channel #новости-news.
Q: Why do we need crowdfunding?
A: Regarding the scope of our Site's activities, the meaning of crowdfunding is to raise funds to support the Authors ' efforts in developing a unique resource.
Q: How do I get a Crowdfunder role?
A: It is enough to participate in one of the organized fundraisers for any of the resources.
Q: I do not receive messages (about the approval of: servers, test, etc.) from the bot. What should i do?
A: In order for the bot to send you a message, you must have private messages open in your discord.